The No. 1 Dealer, Sales and Services for UPS Battery and Inverter in Bangalore
Call & Buy : +91-99675 20705
Call & Buy : +91-99675 20705

Return and Refund Policy

 

Last updated: June 28, 2024
Thank you for shopping at HiraElectric.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hira Electric, 136/6 near Shiv temple HSR layout, Neelakanteshwara Layout, mangalpalya, Bengaluru, Karnataka 560068.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to HiraElectric, accessible from https://hiraelectric.in/.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Important Note for In-Store Purchases

As a dealer and distributor of inverters and batteries, HiraElectric is not responsible for any product issues after purchase. All service and return or refund requests must be managed by the respective product's manufacturer. We handle sales only; after-sales services fall under the manufacturer's policy.

Inverters and batteries, once installed, are not eligible for return or any compensation for physical damage. We provide support for minor issues and basic troubleshooting. For service and maintenance requests, please contact the respective manufacturer's customer care through email or phone.


If you need assistance with installation, feel free to contact us for help

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: support@hiraelectric.in

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